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1 | \input texinfo |
2 | @c $Id$ | |
3 | @setfilename intro.info | |
4 | @settitle Introduction | |
5 | @iftex | |
6 | @c The include file "texiplus.tex" is in the texinfo/cygnus dir, and | |
7 | @c implements Cygnus modifications to the texinfo manual style. | |
8 | @input texiplus | |
9 | @c The include file "smpklug.texi" is a kluge to deal with local | |
10 | @c document production issues at Cygnus; it's safe to comment out this | |
11 | @c line if you don't have (or don't want) the file. | |
12 | @input smpklug.texi | |
13 | @smallbook | |
14 | @cropmarks | |
15 | @finalout | |
16 | @c We don't actually want a titlepage; HEADINGSon is usually called by | |
17 | @c @end titlepage to turn on footers and headers. | |
18 | @setchapternewpage odd | |
19 | @HEADINGSon | |
20 | @end iftex | |
21 | ||
22 | @node Top,,, | |
23 | @unnumbered Introduction | |
24 | ||
25 | This Developer's Kit puts at your disposal, in a single coordinated | |
26 | and tested release, some of the best software development tools | |
27 | available: | |
28 | ||
29 | @table @t | |
30 | @item gcc | |
31 | C compiler | |
32 | ||
33 | @item g++ | |
34 | C++ compiler | |
35 | ||
36 | @item gdb | |
37 | Debugger | |
38 | ||
39 | @item make | |
40 | Automates building and installing your programs | |
41 | ||
42 | @item gprof | |
43 | Performance analyzer | |
44 | ||
45 | @item byacc | |
46 | Parser generator | |
47 | ||
48 | @item flex | |
49 | Fast lexical analyzer generator | |
50 | ||
51 | @item libg++.a | |
52 | Class library for C++ | |
53 | ||
54 | @item send_pr | |
55 | Script to send structured problem reports to Cygnus | |
56 | ||
57 | @item diff | |
58 | Compares source files | |
59 | ||
60 | @item patch | |
61 | Installs source fixes | |
62 | ||
63 | @item info | |
64 | @itemx makeinfo | |
65 | Online documentation tools | |
66 | ||
67 | @item texinfo.tex | |
68 | @itemx texindex | |
69 | Documentation printing tools | |
70 | @end table | |
71 | ||
72 | On most host systems, the following are also included (to see if | |
73 | they are available on your host, @pxref{Contents, Release Contents, | |
74 | Release Contents, README.info, Installation Notes}). | |
75 | ||
76 | @table @t | |
77 | @item gas | |
78 | Assembler | |
79 | ||
80 | @item ld | |
81 | Linker | |
82 | ||
83 | @item ar | |
84 | Manages object code archives | |
85 | ||
86 | @item nm | |
87 | Lists object file symbol tables | |
88 | ||
89 | @item objdump | |
90 | Displays object file information | |
91 | ||
92 | @item ranlib | |
93 | Generates archive index | |
94 | ||
95 | @item size | |
96 | Lists section and total sizes | |
97 | ||
98 | @item strip | |
99 | Discards symbols | |
100 | @end table | |
101 | ||
102 | These tools are free software; most of them are from the GNU project, | |
103 | produced by the Free Software Foundation (FSF). ``GNU'' is the name of | |
104 | the FSF's evolving system (in speech, the `G' is sounded). Cygnus | |
105 | Support collaborates with the FSF in developing these tools. In this, | |
106 | our @dfn{Progressive} product, we've assembled the most recent forms of | |
107 | the development tools, tested them, made sure they work well together, | |
108 | made them easy to install---the installation tape comes with binaries | |
109 | already compiled for your system---and made them easy to reconfigure and | |
110 | recompile from source. | |
111 | ||
112 | Cygnus Support exists to help our clients exploit their freedom in | |
113 | using, adapting, or enhancing this software. @xref{Cygnus,,About Cygnus | |
114 | Support}, for more information. | |
115 | ||
116 | @page | |
117 | @node Copying,,, | |
118 | @section Free Software | |
119 | If you find our Developer's Kit useful, please feel free to give or sell | |
120 | copies of the software and documentation to anyone you like. | |
121 | ||
122 | Cygnus products are @dfn{free software}, protected by the @sc{gnu} General | |
123 | Public License (GPL). The GPL gives you the freedom to copy or adapt any | |
124 | program it licenses---but every person getting a copy also gets with it the | |
125 | freedom to modify that copy (which means that they must get access to | |
126 | the source code), and the freedom to distribute further copies. Typical | |
127 | software companies use copyrights to limit your freedoms; the GPL is | |
128 | designed to preserve your freedoms. | |
129 | ||
130 | Fundamentally, the General Public License is a license which grants you | |
131 | these freedoms, and only imposes restrictions to ensure that no one can | |
132 | take these freedoms away from anyone else. | |
133 | ||
134 | For full details, see the @strong{LICENSE} section in this manual | |
135 | set. | |
136 | ||
137 | @page | |
138 | @node Manuals,,, | |
139 | @section Manuals | |
140 | @noindent | |
141 | These printed manuals are included in your Cygnus Progressive Release: | |
142 | @display | |
143 | ||
144 | @cite{Using the @sc{gnu} C Compiler} | |
145 | ||
146 | @cite{The C Preprocessor} | |
147 | ||
148 | @cite{GDB: The @sc{gnu} Source-Level Debugger} | |
149 | ||
150 | @cite{Using @code{as}: The @sc{gnu} Assembler} | |
151 | ||
152 | @cite{The @sc{gnu} Binary Utilities} | |
153 | ||
154 | @cite{@code{gld}, the @sc{gnu} Linker} | |
155 | ||
156 | @cite{@sc{gnu} Make: A Program for Directing Recompilation} | |
157 | ||
158 | @cite{User's Guide to the @sc{GNU} C++ Class Library} | |
159 | ||
160 | @end display | |
161 | ||
162 | The manuals are designed for easy online browsing (@pxref{Info,,Online | |
163 | Documentation}). For online use, the accompanying software distribution | |
164 | tape includes all the printed manuals, and also the following documents: | |
165 | ||
166 | @table @emph | |
167 | @item FLEX: A Fast Lexical Analyzer Generator | |
168 | Generates lexical analyzers suitable for GCC and other compilers. | |
169 | ||
170 | @item Info: Documentation Browsing System | |
171 | Full details on the @code{info} browser. | |
172 | ||
173 | @item Texinfo: The @sc{gnu} Documentation Format | |
174 | How you can use @TeX{} to print these manuals, and how to write your own | |
175 | manuals in this style. | |
176 | ||
177 | @item Using and Porting @sc{gnu cc} | |
178 | Detailed information about what's needed to put @sc{gnu cc} on different | |
179 | platforms, or to modify @sc{gnu cc}. Also includes all the | |
180 | information in the printed manual @cite{Using the @sc{gnu} C Compiler}. | |
181 | @end table | |
182 | ||
183 | @noindent | |
184 | Finally, @code{man} pages are included for all the programs in the release. | |
185 | ||
186 | You have the freedom to copy the manuals, like the software they cover; | |
187 | each manual's copyright statement includes the necessary permissions. | |
188 | The manuals themselves are also free software, and the source for them | |
189 | is also available on the tape. | |
190 | ||
191 | @node Info,,, | |
192 | @section Using Online Documentation | |
193 | ||
194 | You can browse through the online documentation using either @sc{gnu} Emacs, | |
195 | or the program @code{info} included on the accompanying tape. | |
196 | Online, the manuals are organized into @dfn{nodes}, which correspond to | |
197 | the chapters and sections of a printed book. You can follow them in | |
198 | sequence, if you wish, just like in the printed book---but there are | |
199 | also other choices. The documents have menus that let you go quickly to | |
200 | the node that has the information you need. @code{info} has ``hot'' | |
201 | references; if one section refers to another, you can tell @code{info} | |
202 | to take you immediately to that other section---and you can get back | |
203 | again easily to take up your reading where you left off. Naturally, you | |
204 | can also search for particular words or phrases. | |
205 | ||
206 | The best way to get started with the online documentation system is to | |
207 | run the browser @code{info}. After the Progressive Release is installed on | |
208 | your system, you can get into @code{info} by just typing its name---no | |
209 | options or arguments are necessary---at your shell's prompt (shown as | |
210 | @samp{eg%} here): | |
211 | @example | |
212 | eg% info | |
213 | @end example | |
214 | ||
215 | @noindent | |
216 | @code{info} will display its first screen, a menu of the documentation | |
217 | available, and will await your input. Typing the single letter | |
218 | @example | |
219 | h | |
220 | @end example | |
221 | @noindent | |
222 | requests a tutorial, designed to teach you how to use @code{info}. | |
223 | ||
224 | If you already use Emacs, you may want to get into the documentation | |
225 | browsing mode, instead, by typing @kbd{C-h i} inside Emacs. | |
226 | ||
227 | You can get out of @code{info} at any time by typing the single letter | |
228 | @kbd{q}. | |
229 | ||
230 | @page | |
231 | Here is a summary of all the @code{info} commands; @code{info} itself | |
232 | can display a summary like this at any time, when you type the single | |
233 | character @kbd{?}. | |
234 | ||
235 | @smallexample | |
236 | @cartouche | |
237 | h @r{Invoke the Info tutorial.} | |
238 | q @r{Quit Info} | |
239 | ||
240 | @i{Selecting other nodes:} | |
241 | n @r{Move to the ``next'' node of this node.} | |
242 | p @r{Move to the ``previous'' node of this node.} | |
243 | u @r{Move ``up'' from this node.} | |
244 | m @r{Pick menu item specified by name (or abbreviation).} | |
245 | @r{Picking a menu item moves to the corresponding node.} | |
246 | f @r{Follow a cross reference. Reads name of reference.} | |
247 | l @r{Move to the last node you were looking at.} | |
248 | ||
249 | @i{Moving within a node:} | |
250 | Space @r{scroll forward a page.} | |
251 | DEL @r{scroll backward a page.} | |
252 | b @r{Go to beginning of this node.} | |
253 | ||
254 | @i{Advanced commands:} | |
255 | 1 @r{Pick first item in node's menu.} | |
256 | 2 - 5 @r{Pick second ... fifth item in node's menu.} | |
257 | g @r{Move to node specified by name.} | |
258 | @r{You may include a filename as well, as @code{(@var{FILENAME})@var{NODENAME}}.} | |
259 | s @r{Search through this Info file for a specified string,} | |
260 | @r{and select the node in which the next occurrence is found.} | |
261 | Ctl-p @r{Print the contents of this node using @samp{lpr}.} | |
262 | @end cartouche | |
263 | @end smallexample | |
264 | ||
265 | @page | |
266 | @node Bugs,,, | |
267 | @section Reporting Trouble | |
268 | We've tried to make the programs in your Progressive Release as | |
269 | trouble-free as possible. If you do encounter trouble, however, we'd | |
270 | like to be able to diagnose and fix the problem as quickly as possible. | |
271 | You can help us do that by using the script @code{send_pr} to send us your | |
272 | problem reports. | |
273 | ||
274 | @code{send_pr} invokes an editor on a problem report form (after | |
275 | trying to fill in some fields with reasonable default values). After | |
276 | you exit the editor, @code{send_pr} sends the filled out form to the | |
277 | problem report management system (PRMS) at Cygnus Support. You can | |
278 | use the environment variable @code{EDITOR} to specify what editor to | |
279 | use (the default is @code{vi}). | |
280 | ||
281 | @code{send_pr} attempts to send your problem report to Cygnus via | |
282 | electronic mail. If your site cannot support this, you can still use | |
283 | the problem report form: use @samp{send_pr -p} to capture a copy of the | |
284 | blank problem-report form and fill it in. (You can also photocopy the | |
285 | blank form at the end of this section to fill in.) In either case you | |
286 | can FAX the problem report to Cygnus at @w{+1 415 322 3270}. | |
287 | ||
288 | At Cygnus Support, the problem report is assigned a unique number and is | |
289 | stored in the PRMS database according to its category and your | |
290 | customer-id. PRMS automatically replies with an acknowledgement, citing | |
291 | the category and the PR number. As the next step, Cygnus staff inspects | |
292 | the bugreport (if you've marked your report as high priority, we respond | |
293 | with an analysis of the problem in less than one business day). We'll | |
294 | offer a solution as soon as possible, and await your feedback. As a | |
295 | matter of policy, we do not consider your problem report closed until | |
296 | you've agreed with a solution we offer. | |
297 | ||
298 | To ensure that a problem report is handled promptly, it must contain | |
299 | your (unique) customer-id and one of the available categories, shown as | |
300 | comments in the problem report form, to identify the problem area. As a | |
301 | Cygnus Support customer, you can obtain your customer-id by invoking | |
302 | @code{send_pr} with the @samp{-request-id} option. | |
303 | ||
304 | @page | |
305 | @subsection Filling out a problem report | |
306 | Problem reports are structured so that a program can manage them. When | |
307 | filling out the form, please remember the following guidelines: | |
308 | ||
309 | @itemize @bullet | |
310 | @item | |
311 | Each PR needs a valid customer-id and category. | |
312 | ||
313 | @item | |
314 | Describe only one problem with one PR. | |
315 | ||
316 | @item | |
317 | For follow-up mail, use the same subject line as the one in the | |
318 | automatic acknowledgent. It shows the category, the PR number and the | |
319 | original synopsis line. This allows Cygnus Support to make sure mail on | |
320 | the same problem report stays together. | |
321 | ||
322 | @item | |
323 | Please try to make the subject or synopsis line as informative | |
324 | as possible. For misbehaving software, you might use a sentence of | |
325 | the form ``with input foo, component xyz produces bar''. | |
326 | ||
327 | @item | |
328 | You don't need to delete the comment lines while editing the PR form; | |
329 | this is done by @code{send_pr}. Put your information before or | |
330 | after the comment. | |
331 | @end itemize | |
332 | ||
333 | @page | |
334 | For full details on @code{send_pr} and the supporting form, see the man | |
335 | page @code{send_pr}(1). Here is a sample blank problem-report form; if | |
336 | electronic mail from your site does not reach Cygnus, you can send us | |
337 | problem reports by photocopying this sample, filling it out, and sending | |
338 | it by FAX to @w{+1 415 322 3270}. | |
339 | ||
340 | @iftex | |
341 | @widen{28pt} | |
342 | @end iftex | |
343 | ||
344 | @smallexample | |
345 | SEND_PR: Choose from the following categories: | |
346 | SEND_PR: | |
347 | SEND_PR: bfd binutils bison clib config cvs | |
348 | SEND_PR: diff doc emacs g++ gas gcc | |
349 | SEND_PR: gdb grep ispell ld libg++ libiberty | |
350 | SEND_PR: libiberty make rcs readline send_pr texinfo | |
351 | SEND_PR: other | |
352 | SEND_PR: | |
353 | ||
354 | To: cygnus-bugs@@cygnus.com | |
355 | ||
356 | Subject: | |
357 | ||
358 | From: | |
359 | ||
360 | Reply-To: | |
361 | ||
362 | X-send-pr-version: send_pr: 1.15 | |
363 | ||
364 | ||
365 | >Customer-Id: | |
366 | ||
367 | >Originator: <name of the PR author (one line)> | |
368 | ||
369 | >Organization: <organization of PR author (multiple lines)> | |
370 | ||
371 | ||
372 | ||
373 | >Confidential: <[ yes | no ] (one line)> | |
374 | ||
375 | >Synopsis: <synopsis of the problem (one line)> | |
376 | ||
377 | >Severity: <[ non-critical | serious | critical ] (one line)> | |
378 | ||
379 | >Priority: <[ low | medium | high ] (one line)> | |
380 | ||
381 | >Category: <name of the product (one line)> | |
382 | ||
383 | >Class: <[ sw-bug | doc-bug | change-request | support ] (one line)> | |
384 | ||
385 | >Release: <release number or tag (one line)> | |
386 | ||
387 | >Environment: | |
388 | <machine, os, target, libraries (multiple lines)> | |
389 | ||
390 | ||
391 | ||
392 | >Description: | |
393 | <precise description of the problem (multiple lines)> | |
394 | ||
395 | ||
396 | ||
397 | ||
398 | ||
399 | ||
400 | >How-To-Repeat: | |
401 | <code/input/activities to reproduce the problem (multiple lines)> | |
402 | @end smallexample | |
403 | ||
404 | @iftex | |
405 | @widen{-28pt} | |
406 | @end iftex | |
407 | ||
408 | @page | |
409 | @node Cygnus,,, | |
410 | @section About Cygnus Support | |
411 | Cygnus Support was founded in 1989 to provide commercial support for | |
412 | free software. Cygnus supplies products and services that benefit | |
413 | advanced development groups by allowing them to use state-of-the-art | |
414 | tools without having to maintain them. With Cygnus Support, sites that | |
415 | once were forced to do their own tool support can recover that valuable | |
416 | staff time. Former users of proprietary software now may choose | |
417 | supported free software, combining the advantages of both worlds. | |
418 | ||
419 | Free software is faster, more powerful, and more portable than its | |
420 | proprietary counterparts. It evolves faster because users who want to | |
421 | make improvements are free to do so. Cygnus tracks these | |
422 | improvements and integrates them into tested, stable versions ready | |
423 | for commercial use, then backs this software with comprehensive | |
424 | support. | |
425 | ||
426 | With Cygnus Support as your partner, you will have the software and | |
427 | the support you need to meet your business objectives. Cygnus | |
428 | is intimately familiar with this software from extensive experience | |
429 | using, debugging, and implementing it. You get direct access to the | |
430 | most qualified support people: the authors of that software. | |
431 | ||
432 | We provide up-to-the minute ``progressive'' releases, for those who need | |
433 | the very latest version---or ``vintage'' releases: stable versions which | |
434 | have been through extensive use and testing. | |
435 | ||
436 | Because all our improvements are also free software, you can | |
437 | distribute them widely within your organization, or to your customers, | |
438 | without extra cost. | |
439 | ||
440 | @sp 4 | |
441 | ||
442 | @display | |
443 | Cygnus Support | |
444 | 814 University Avenue | |
445 | Palo Alto, CA 94301, USA | |
446 | ||
447 | +1 415 322 3811 | |
448 | ||
449 | email: @code{info@@cygnus.com} | |
450 | fax: +1 415 322 3270 | |
451 | @end display | |
452 | ||
453 | @bye |